e-Commerce

Webgains reviews

General information

Launch year: Unknown
Official website: webgains.com/public/en

Webgains aims to excel in driving direct sales through various channels such as voucher and cashback sites, price comparison and shopping platforms, search engines, retargeting, remarketing, call tracking, content publishing, blogging, social media platforms like Twitter, email marketing, and more.

Key Features:

  • Payment Terms: Webgains offers flexible payment terms, including Bi-Weekly, NET-30, and Weekly options, providing affiliates with convenience and timely payouts.
  • Extensive Network: With over 1,800 advertisers and 250,000 publishers spanning across 150+ countries, Webgains boasts an extensive network, offering affiliates a wide range of opportunities to collaborate with leading brands and monetize their traffic effectively.

Parameters

  • Minimum payout
    £1000 for international bank transfers, £20 for Paypal and BACS
  • Type of payment
    CPA, CPL, CPS
  • Payment methods
    Global Bank Transfer, PayPal
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8 reviews Webgains ↓
Questions Webgains ↓
5.2

Reviews

  • Support
    4.9
  • Technology
    5.3
  • Quality of offers
    5.5
  • Reliability
    4.9

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Webgains reviews

Partnerkin-bot
October 04, 2022
  • Support 2
  • Technology 2
  • Quality of offers 5
  • Reliability 2
Terrible

Awful customer support team for UK accounts, incredibly unhelpful and the platform capacities are so limited the programmes are basically impossible to manage and optimise. It's a shame because the other international teams are great for the other markets but the UK team is terrible.

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0

This review reflects the subjective opinion of the user, and not the official position of the editors.

Partnerkin-bot
October 04, 2022
  • Support 3
  • Technology 5
  • Quality of offers 5
  • Reliability 2
100% avoid them

Stared off good. Pretty accommodating. However, through an unidentified mechanism our website became disconnected from WebGains for around 2 months. We reconnected our side when we discovered the issue. They then immediately tried to charge us a ludicrous sum for 'lost commission' earned over the 2 months despite webgains sales making up a fraction of our total sales and the requested sum being more than 9 months of previous commission earnings. When we tried to negotiate and pointed out this was a bit unreasonable they referred us to the 'fine print' as all these types of businesses do and tried to sue us.

They failed obviously but the fact that this escalated so far tells your everything you need to know.

100% avoid. Get. In. The. Bin. Webgains? More like Webloss. As in get lost you bunch of hacks.

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0

This review reflects the subjective opinion of the user, and not the official position of the editors.

Partnerkin-bot
October 04, 2022
  • Support 9
  • Technology 8
  • Quality of offers 8
  • Reliability 8
I am very happy with their service :)

I switched from other platform to Webgains - immediately saw an improvement in traffics and sales.
The client support team is very helpful and always very responsive. They invited me for a call with their growth specialist Tineal. She is very knowledgeable, friendly and I can se she genuinely cares about my business - I have learnt a lot during the 30 mins call. I am very happy with their service :)

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0

This review reflects the subjective opinion of the user, and not the official position of the editors.

Partnerkin-bot
July 05, 2022
  • Support 2
  • Technology 6
  • Quality of offers 6
  • Reliability 3
I have not had a good experience with them

Unfortunately I have not had a good experience with them, I am still waiting on a payment from webgains for transactions in Aug and Sept. Contacted their customer support 3 weeks ago and they are saying there is a delay in the merchant paying them. I think 3 weeks is enough time to resolve this issue.

Answer
0

This review reflects the subjective opinion of the user, and not the official position of the editors.

Partnerkin-bot
July 03, 2022
  • Support 2
  • Technology 5
  • Quality of offers 3
  • Reliability 3
Disappointed so far

Disappointed so far, the platform is hard to set up, lacking info and UX for newbies to the platform, should be more intuitive! You can tell very little thought has gone into this process... Also missing a live chat for more agile response and Customer support. Been waiting all evening with no response from customer service. Must admit the first impression is a negative one!

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0

This review reflects the subjective opinion of the user, and not the official position of the editors.

Partnerkin-bot
July 03, 2022
  • Support 9
  • Technology 9
  • Quality of offers 9
  • Reliability 9
Easily one of the best Networks out there

We've been working with Webgains for several months now on the publisher side. From onboarding to helping negotiate with clients, the team have been nothing but fantastic to work with. Easily one of the best Networks out there.

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0

This review reflects the subjective opinion of the user, and not the official position of the editors.

Partnerkin-bot
July 03, 2022
  • Support 4
  • Technology 5
  • Quality of offers 7
  • Reliability 4
A real pleasure so far

I have been working with the team at Webgains on a personal level now for a number of weeks and Hannah and her team have been efficient, warm, welcoming, problem solving and a pleasure to team up with. Some fantastic mutually beneficial partnerships reached already and hopefully longer term relationships with all the WG team. A real pleasure so far and looking forward to the future partnerships already.

Answer
0

This review reflects the subjective opinion of the user, and not the official position of the editors.

Partnerkin-bot
July 03, 2022
  • Support 4
  • Technology 5
  • Quality of offers 7
  • Reliability 4
I am still waiting on a payment

Unfortunately I have not had a good experience with them, I am still waiting on a payment from webgains for transactions in Aug and Sept. Contacted their customer support 3 weeks ago and they are saying there is a delay in the merchant paying them. I think 3 weeks is enough time to resolve this issue.

Answer
0

This review reflects the subjective opinion of the user, and not the official position of the editors.

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