August 23, 2023
  • Support 1
  • Technology 1
  • Quality of offers 6
  • Reliability 1

I've been working with Offergate for a long time. But all the positive aspects of the affiliate (such as the variety of offers) are wiped out by simply disgusting technical support, which lies and doesn't blush. As a consequence, more and more often I began to catch myself thinking that their boorish attitude (although at first glance it may seem that it is not so) outweighs many obvious pluses. Since January last year, their "specialists" conducted technical work related to the rotator banner (according to them) - after that he safely stopped working. I personally needed it, because it is necessary to rotate traffic not only under different GEO, but also different types of mobile devices, etc. As a result - I wrote to them once in 15 times throughout the year. At first they lied that they were looking into it, then they started to say more vague phrases like "we passed the information to the technical department" (they passed it after each of my appeals, which came steadily once a month), and at the end they said that it was not a priority for them. It's fine for them that they have a function that doesn't work on their site. And then the usual ignoring went on. As a result - for half a year of communication with them, they just otvtirvili me already. And every time they try to stick the installation of "ShiftMaker" (to the offer itself no complaints). How to explain to them that the offer that spins one and a half advertiser on RU, KZ, BY, UZ. is not the same as a full-fledged rotator of banners, which can spin under any part of the world and type of device - I do not know! The feeling that there sits either an answering machine or a person who is very far from the Web environment.

Bottom line - once good affiliate is killed by incompetent, irresponsible and outright lying "comrades" from the support, whose "talent" is organically complemented by a similar one of their "specialists" from the technical department. I don't even want to talk about the fact that they constantly break something and everything is kept only on snot - I don't even want to talk about it. With such a "team" it is to be expected.

Translated from the original

This review reflects the subjective opinion of the user, and not the official position of the editors.

Good afternoon!

We are very sorry that you have a negative impression of our affiliate network Offergate. During the dialog, we have repeatedly tried to explain to you that the ShiftMaker offer is a full-fledged replacement for the banner rotator, as you can rotate absolutely any offers, including mobile ones. We were ready and ready now to do it for you and your requirements.

ShiftMaker can be placed on the site with a popup, as well as a missleid banner. According to our tests the popup format brings higher revenue.

We treat everyone with respect and try to increase the income of all partners. We, like everyone else, develop and try to be better every day, so if your goal is to get the maximum monetization of your traffic, I suggest you return to our dialogue and forget the misunderstandings.

Thank you for your attention! We are always in touch and ready to help.

October 03, 2023, 17:19 0

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