April 19, 2022
  • Support 1
  • Technology 5
  • Quality of offers 1
  • Reliability 1

I have worked with Author24 for more than 3 years. Two-factor authentication via Google authenticator codes was enabled in the account. I recently changed my phone and it became impossible to get the login code. I wrote to the support three times within 2 days about this problem and did not receive any response. Thus, I lost access to my account, earned funds on my balance sheet and future income from rebills. Moreover, in March-April, there was an extremely low income, which is not typical for this period. For example, in April 2021 I earned 46k, in 20 days of April 2022 - 9k, 4 of which I could not withdraw due to loss of access. Therefore, I also suspect a shave.

Translated from the original

This review reflects the subjective opinion of the user, and not the official position of the editors.

Good afternoon. It is a pity that after so many years of cooperation you still have a negative impression of working with us. We are ready to review your situation once again and figure out what happened.
October 14, 15:41 0

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