Was a great system but not anymore. I had been using them for a few years and the free option was so good for a micro business like mine. So I was so sad that only under 10 appointments were allowed for the free service. I signed up for a loyalty discount 50% for up to 40 appointments. I was happy with that arrangement but when this month's bill was with no discount we had a lot of exchanges to sort out the 'mistake' made, and the billing situation was rectified eventually. However I was left upset at the attitude and general lack of empathy as I was given several different views of how the billing process should be handled by 10to8. I decided to pay for the following 10 months I apparently had left to run in favour of going elsewhere. I am happy to say my scheduling software provider is Leadmonk offering all the facilities needed free and without fuss.It is a British company and recommended by Google, plus it has an app.