Item: OFFERRUM
Rating: 7
Author: Ajnur

e-Commerce

OFFERRUM reviews

Ajnur

February 01, 2022

Support 3
Technology 8
Quality of offers 8
Reliability 9

Offerrum does not transmit lead statistics

It's been 4 days since I started traffic to SP offer. In Offerrum statistics almost all clicks/shows correspond to the I.metrics,

BUT leads in Offerrum are not displayed at all on SP offerers.

After appealing to support, I got the answer "to resolve the request there was a ticket created, wait for ..." and that's all, but they do not fix their failure.

And I believe, I wait and do not stop traffic, I drain it(.

Translated from the original

This review reflects the subjective opinion of the user, and not the official position of the editors.

4 comments

OFFERRUM Answer

Links work you can check yourself when you want, we do not forbid it and it is more efficient than waiting. According to your request, we formed a request for a full check with the tests of all systems, starting from the generation of the flow, ending with the postback bounce. As you pointed out, there is no "breakage", perhaps the problem is in the settings of your flow or CA, we will be able to say for sure after the check, which will be reported very soon in Ticket #6860284.

February 02, 2022, 14:24 0

Ajnur Answer

The links of the threads checked themselves, not working. also in Yandex metric leads are, but in the statistics offeruma NO. in the ticket still no answer and nothing has been corrected.

February 09, 2022, 14:14 0

Ajnur Answer

The threads I created work correctly, transitions are displayed, but leads go into the unknown

February 09, 2022, 14:16 0

OFFERRUM Answer

If you are doing a flow test and it is not counting, you probably made some kind of error during the test. We advise you to contact support, and the more information you provide in the ticket, the faster the error will be found.

February 10, 2022, 22:02 0