Stared off good. Pretty accommodating. However, through an unidentified mechanism our website became disconnected from WebGains for around 2 months. We reconnected our side when we discovered the issue. They then immediately tried to charge us a ludicrous sum for 'lost commission' earned over the 2 months despite webgains sales making up a fraction of our total sales and the requested sum being more than 9 months of previous commission earnings. When we tried to negotiate and pointed out this was a bit unreasonable they referred us to the 'fine print' as all these types of businesses do and tried to sue us.

They failed obviously but the fact that this escalated so far tells your everything you need to know.

100% avoid. Get. In. The. Bin. Webgains? More like Webloss. As in get lost you bunch of hacks.