Item: ClickAdilla
Rating: 1
Author: denis_6569

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ClickAdilla reviews

denis_6569

August 19

Profitability 1
Problems with anti-viruses 0
Stability 0
Support 0

Support Bottom

I started working with this network 2 months ago. Tested 2 formats tablink, and popunder. After the tests, the choice stopped on the popander format, found 2 sites and added them to the white list. Traffic on these sites was not so much, but it was, and then generally the number decreased to a minimum. I write to support why the amount of traffic decreased? And will there be a redemption on these sites in the future? The amount of traffic decreased from 14000tis to 500. The manager writes: Okay, I will pass the information to my colleagues in the Technical Department. As soon as I get an answer, I'll get back to you. I waited for an answer for a month and a half, and so specifically they did not answer my question. Support Bottom, do not want to move at all. This is the worst support I've ever met. I do not recommend

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This review reflects the subjective opinion of the user, and not the official position of the editors.

3 comments

arkadij-chlenoedov Answer

Now it remains to find out that support cannot return traffic in any way. If the publisher has left the grid / there is less organic traffic, no one will return it. Many pubs work with a bunch of grids, splitting and depending on which one is more profitable for them to buy out.

August 25, 15:48 0

denis_6569 Answer

It's all clear. In my review, the emphasis is on support, and it's just terrible. Then why do they write that the technical department is solving your question? And in fact, for a month and a half, a hard ignore, they would have written an answer right away. And so I was not given a specific answer . Thanks for the answer

August 26, 10:59 0

ClickAdilla Answer

Hello!

Thank you for your feedback and for sharing your experience. We are very sorry that you have encountered problems with our network.

We understand that the decrease in traffic has caused you concern. However, with strict limits on the number of impressions and the choice of multiple GEO, a significant amount of traffic may indeed be unavailable.

We try to provide our clients with recommendations on how to set up campaigns to achieve the best results, and it is important to take them into account when working. Unfortunately, your decision not to follow these recommendations may have affected the effectiveness of the campaign.

Our team is always ready to help and answer questions to ensure the best experience working with us.

If you have any additional questions or need help, please do not hesitate to contact us.

With respect,

The ClickAdilla team

October 22, 12:40 0