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June 11, 2021
  • Support 8
  • Technology 8
  • Quality of offers 8
  • Reliability 8

In general I am satisfied with the affiliate program, but read the response to the review Egoist83:

"Please do not mislead users on the site, there is no payment with the specified processing time at the moment.

Probably the problem is related to the details you entered, the recipient's bank card (if it is a question of payment to the card), the status of purse verification (no kiwi verification for example) or other possible reasons. In such a situation, it is more effective to contact your manager or our round-the-clock support service."

Ordered a payment on the 07.06.2021 - came normally after a couple of hours. Then the same purse ordered payment on 09.06.2021 at 16.54, now it's 11.06.2021 - 43 hours after ordering payment the order is still waiting. And it is not on the weekend.

The answer of the 24/7 support service:

"At the moment there is a queue, due to the large number of requests for withdrawal of funds from the system. Please wait for the arrival of funds."

For 43 hours I am waiting my turn. Then I will write off how much time it took them to pay me.

"
Translated from the original
7

Delfin
June 14, 2021, 16:53

In the end it took them 45 hours to pay me.

The next payment came normally. But the last payout again for more than 27 hours. Pay attention to this, there can not be such a queue about which the support service writes.


June 16, 2021, 14:41

We have 8 public withdrawal methods and many more private ones. The review you refer to mentions a different withdrawal method. At the time of publication of the review, for your account, indeed, the payment was in the queue due to the high volume of applications. As you have noticed, some requests are processed quickly and sometimes even instantly, but sometimes there may be a queue. At the moment in our system there is no claim for Capitalist older than 7 minutes.

foma_ru
June 25, 2021, 20:50

Almost every payment takes more than a day with endless filings about "queues for payment" and there is no point in disputing this, because whoever is working with you knows exactly what we are talking about!


June 28, 2021, 19:43

We try to keep to the rules of processing requests for payouts every couple of hours, but everything is individual and there are many factors that do not always depend on us. For example, right now there are no requests for payouts pending, while in the morning there was a small queue, which we successfully processed.

iskander199
August 01, 2021, 16:52

You always seem to have a crazy speed, but in fact I have been waiting for more than 40 hours and it is not clear when I will get payment.

vlad
June 19, 2022, 17:53

So there are payments for 2-3 days to kapitalist and kiwi. In support only answers about the queue.

di
October 22, 2023, 01:01

Why have payments been delayed for over three weeks now?

This review reflects the subjective opinion of the user, and not the official position of the editors.