General information

Launch year: Unknown

Laurel Road is a digital banking platform and brand of KeyBank offering student loan refinancing, mortgages, personal loans, and high-yield savings accounts.

Features:

  • You can earn up to $400 with each referral, up to 10 times a year;
  • Laurel Road specializes in serving professionals and executives for the refinancing of private and federal student loans;
  • They offer a complete line of personal checks, business checks, and accessories.

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Laurel Road reviews

January 16
  • Profitability 5
  • Support 3
  • Technology 5
  • Reliability 3

This lender has terrible customer service. I recieved no less than 15 emails requesting information that I had already submitted. When finally speaking with a customer service rep she was rude and not helpful at all. I had to demand a phone call to figure out what the issue was. Upon speaking with her I realized immediately I did not want to give my business to this company or anyone connected. Beyond rude, terrible customer service and a waste of time and effort.

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This review reflects the subjective opinion of the user, and not the official position of the editors.

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26 October 2024
Profitability
Support
Technology
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