I also ordered a new payout on a voucher. For the first time. Before that I've always ordered on WM. When I changed wallets, robot always asked me for confirmation of traffic, etc. Yesterday, I changed my order details and received a confirmation message from the robot. I replied, as always, that I've been working for a long time and many times I sent them everything they demanded. Usually support replied and everything was ok. This time there was no answer - the status is HOLD and I think it is for a long time, if not forever.