They "terminated" our account with more than 300 active offers. This review is written because they stopped to reply to my e-mails and I have no other options how to reach them out.

Their first answer to my e-mail was:
"The reason why we terminated your account is because you failed to respond to inquiries from a member of our Network Quality Team."
Ok, I found the missed e-mail, replied to those questions (they were actually quite simple: about our traffic and promotional methods).

Their next question was:
"Thank you for writing back to us.
Please note that in our report we can see that there is one IP which is generating multiple clicks...In Rakuten Advertising Affiliate Network, we don't allow such type of traffic. So, we request you to investigate on your end and block the IP."
Of course, we replied to this at once (it was our server IP address - and then we asked for more details - what they mean), but, no answer since then.

We've been working through Awin, Admitad, CJ, Shareasale and many others affiliate networks for many years (we at "kashback com" has 5,000+ advertisers across the globe Booking com, Aliexpress, iHerb, etc.) but never met such attitude.