I no longer wanted to advertise with TJ and asked for my funds to be refunded to me. After about 3 weeks of sumitting all the details they asked for, I had still not gotten the transfer. I then asked what was happening. They told me they needed more info from me.

Why did it take an email from me for me to get this info? Why did they not ask me for this?

Anyways, turns out they wanted info for a US client. I am not based on the US nor have anything to do with the US.

I have requested the funds to be transferred again on several occacions, but I have still not received any.

I don't understand how they can, nor how they are allowed, to handle customer funds this way.

I have not liked the experience and I will probably never trust them with my money.