I don't like to waste my time with reviews, but the attitude of Offerrum towards its partners is annoying.
If earlier they tried to help, to advise, now the opposite happens. You write to the manager, "I'll find out" and disappears. Then you'll write again and get a response without explanation, apologies. I've cooperated with them for a long time (requests for almost 20 million, conversions for more than 8), there is a contract.
Now I move to other affiliate program. Here is a specific example. Worked on offer of Yandex.taxi, received 2,853,900.00 applications, and confirmed only 58 thousand! I am sure in the quality of traffic, by the way there were no complaints about it before.
- Why is there such a low approve? Why does it take so long to get the statistics?
- "We get data several times a week".
The whole answer.
- Where do these 503 EPC numbers come from when I have 3-5?
- "Hello! I can not say so, unfortunately.
- Offer stopped, hangs unprocessed applications, when will it be approved? Compensation? /* they are processed for 3 months, waited a month after the stop, no questions were asked.
- "The offer was stopped because new drivers became unnecessary, i.e. all the leads could just take and cancel, but they were left for the time when the drivers will be needed again."
Let me explain that we're not talking about, we are talking about traffic that was driven while the offerer was running. The manager did not answer anything intelligible, it's kind of my problem. Call back, they say, as the offerer will be turned on.
With all my desire to get to the bottom of the truth, to get some kind of assistance, explanation or at least an apology, c. I leave a well-deserved review.
This review reflects the subjective opinion of the user, and not the official position of the editors.
June 08, 2020, 17:36
Dear partner, we have already provided you with the most detailed answers on the searchengines forum, but instead of a dialogue with the aim of finding new connections and testing new offers or approaches, we received yet another post from you with unfounded criticism. Nevertheless, we understand you, because situations when a partner earns less than expected are not less disappointing for us, because our interest depends on yours in equal measure. That said, it's important to note that it's not our fault (if you believe otherwise, we have repeatedly offered you a split test and if our performance is worse, we will pay you a substantial bonus on top).
We value our partners and support them in every way at all stages and levels of learning this complex craft. Our support is working for you around the clock, regularly launching new offers and adding new tools and bonuses (experienced managers, top affiliate offers, increased rates, the showcase of prizes, etc.).
To influence Yandex.Taxi due to the fact that drivers on the CPA-channel in the same amount and on loyal criteria they do not need (the obvious problems of the industry: reduced demand, the average check, the activity of the population, etc.), we can not. On our part, all requests are sent to the advertiser urgently, but the speed of getting a response worsened during the quarantine period.
We will be glad to continue cooperation with you, when old failures will be a reason to analyze mistakes and motivation to move further. Perhaps your profit lies in new offers or approaches, which we are ready to help you implement at any time!