Hello! Thank you so much for your review. It is very strange that in "about a year" of work we could not get in direct contact and you still do not know who to contact. However, on the main page of the site are our current contacts, depending on the vertical, with which you work, in a private office there is your personal manager, but if anything, you can always contact me personally on Twitter @olimob, I will be glad to help! In any case, the work to improve the quality of service is carried out regularly and without stopping.