They asked for verification, I sent a photo of my documents as they were in my phone. Then they asked for verification with biometrics and a new photo of documents. When I arrived home, passed verification, it says "Your account is confirmed" but the blocking remains, I wrote to the chat, to which I received a reply " Unfortunately, the Policy Department has decided that we can no longer work with you, so your account will remain blocked".
I conclude that the advertising network just collects personal data and if you have verification, do not pass it because the decision to block you has already been made and they need your card or passport data, as well as your biometrics. You will have to go and change your documents, apparently they have fallen into the hands of fraudsters.
The problem can only be solved by unblocking the account.
This review reflects the subjective opinion of the user, and not the official position of the editors.
We are requesting documents as part of the mandatory KYC procedure.
KYC is a prerequisite for fair payments and a strong relationship between advertisers and the company. We have never withheld from our clients that we can check documents as part of this procedure. This is spelled out in our Advertiser Agreement, which you agreed to when you signed up.We have been a market leader for a long time and security is not an empty word for us.
Moreover, we are ISO/IEC 27001 certified. What it means for our clients we suggest to read here - https://propellerads.com/... We have no purpose to steal your data and use it to your detriment.
In order for us to understand what happened in your case, please send us the email to which your account was registered. We will examine your case in detail and come back with a response.