Horrible support. They have not responded to any email for a month, and then when you contact the manager, she does not want to listen to any arguments or explanations and just says that all of their scans are accurate and no one will pay anything. When you ask her why they don't fix the problems with the promotional materials, she just won't listen. So I have to wish them luck since they are not willing to cooperate in a normal way. Worst support ever !!!!!