In FAC it's written, that they check traffic every Friday, after which the money from the hold goes to the balance. After I send traffic, it turned out that actually the hold is 2 weeks. And since the money goes from hold on Fridays, the actual hold is a month. Everything would be fine if it was written somewhere. After talking with Technical support in the chat, it turned outthat they did not know where this information is placed on their site. That is, it is just nowhere written. That's a bad catch, don't you think so?
This review reflects the subjective opinion of the user, and not the official position of the editors.
January 19, 2021, 18:26
Dear partner!
Standard transfer of funds from the hold on the balance is carried out once a week on Fridays, it takes into account your personal hold, the duration of which depends on your traffic. Our support team correctly informed you that the individual conditions for payments can be agreed only through tickets, which is logical, they are individual for this reason.
Specifically on your account personal hold is 15 days. Hold can be reduced as the traffic comes in and depending on its quality. We're sorry you decided to write here instead of asking all your questions to our support team, which is available for you around the clock to answer any questions, help you understand, and even remove the hold, or even provide early payment.