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October 06, 2019
  • Profitability 1
  • Problems with anti-viruses 4
  • Stability 4
  • Support 1

I opened an account in propeller, put $100 on account and one day later I was banned for multi-accounting. But this was my first account. After the ban I wanted to understand what kind of accounts they see but they didn't answer, and they threw my money. If you think about working with them, I definitely do not recommend, they come up with a stupid reason and without any proves, ban you and take your money. These workers do not respect the rights of the client.

After that they banned my IP so I could not write to them.

Here is a part of correspondence which I was able to save.

Gayane Ghazaryan: Hello, it seems that my account is blocked. Why?

Irina from Propellerads: I got banned for multi accounting .

Gayane Ghazaryan: I have only this account at this moment. Is it not a mistake?

Irina from Propellerads: No mistake, policy is being checked carefully before the ban.

Gayane Ghazaryan: Please tell me if you see other accounts besides this one. Tell me and I will delete

Gayane Ghazaryan: I don't want there to be such a problem in the future

Irina from Propellerads: Unfortunately you have to keep an eye on the accounts.

Gayane Ghazaryan: Sorry if I broke your rules. But what should I do now. If I open a new account I will be banned again.

Irina from Propellerads: Yes, you are violating your rules, your account cannot be recovered and you will be banned while creating a new one.

Gayane Ghazaryan: Thank you very much.

Gayane Ghazaryan: At least you can get your money back.

Irina from Propellerads: I have already made a request to policy team and will let you know the answer. Please wait.

Irina from Propellerads: Hello! Thank you for waiting! We have received an answer from policy: sorry, we do not refund. You have purposefully violated the rules.

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November 18, 2019, 14:34

Hello!

According to our rules for working with Advertisers, it is forbidden to create several accounts by one advertiser without permission from the Policy team. This information is stated in paragraph 2.6. of our rules.

Please contact contact.us@propellerads.com with further questions

Regards,

PropellerAds team

This review reflects the subjective opinion of the user, and not the official position of the editors.

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