They charged me a subscription billing for a service I never used and another one for a service I’ve used a longe time ago. They won’t give me a refund because they said they have already charged it. Don’t use this service

Support is s**t. The add rules day by day. You need to ask all the terms and conditions before dealing..

Because when i start ppc with them they didnt deduct for any calls .. They didnt deduct transaction fee .. And they paid 1st 2 payouts next day..

After 2 payouts they delayed payments.. Support not replied properly.. They deducted for the calls.. We agreed for call which is above 60sec.. I gave good aht.. But he added the rule. . 

And he doing multiple targets (I never asked for this) but many of my calls were paid less.. No clarification for this..

I completely say there are many good networks.. These guys are completely shit and less payouts.

Never received my affiliate commissions. They tried to contact me years ago, but I missed the email, however when reaching out, I wasn’t able to get my affiliate commissions, because they did it was too late. No longer use their platform, just the principle.

I dislike everything about their company. Their level of technical support, the aggressive billing policies and the way they close your account with no warning, absolutely abysmal communication and a radio silent account manager for smaller accounts. Documentation on the API is garbage. Simple things that should be easy to do are not - like access livestream analytics. Everything is an upsell. Bandwidth costs are amongst the higher end of the services out there. You pay a LOT for the front-end relatively crappy interface they give you. We have vendor lock-in otherwise I would have ditched this dumpster fire of a company a long time ago.

It's very difficult to find stuff. Hardly any usability studies is my guess. We were using Youtube.. should probably switch back. 

Customer support is miserable! And this is about renewal! They make it so difficult to even accept money! I've written several emails to them and haven't go any response. There's no live chat option. And the one response that I got - didn't even address all the questions that I had. What a miserable way to treat customers.

We hardly need to reach out to them, but when we actually need help - they are hopeless.