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We understand that you are upset about the blocking of your account. Unfortunately, your account was blacklisted due to a violation of our terms and conditions.
If you believe the decision was wrong and wish to challenge it, you can do so by filling out the form https://appeal.adsterra.c.... Please describe your case in as much detail as possible so that we can review your situation more thoroughly.
We have zero tolerance for viral and unfair advertising, every advertiser is thoroughly checked. If you notice viral ads, please contact support and we will review your case: publishers@adsterra.com.
Also, we work with site owners on CPM. Low CPM most often depends on the placed offer and the quality of traffic.
To the best of our knowledge, your campaigns have been successfully verified and are fully restored.
Thank you for being with us! We hope that there will be no more hiccups like this.
As far as we know, your campaigns have been successfully verified and work is fully restored! Congratulations and thank you for working with us, Sergey!
We have contacted our colleagues about your situation.
I understand your indignation, but unfortunately, our security system also has certain questions about your actions and your campaigns are being checked at the moment.
As far as I know, your manager is in constant contact with you and will keep you informed about the results of the audit.
Sergey, we both know that multiple accounts for one person are not allowed on our platform. And this is done not to cheat someone, but to ensure that our system adjusts to your bundle as accurately as possible. Which is quite important with our number of publishers and placements.
Our support is always ready to share whitelists and blacklists, ready to answer any question 24/7, and so we're doubly surprised that they "left you to your own devices".
And finally - yes, refunds are done in 30 days, we don't hide it, and that's why we wrote it in our T&C.
We understand that you're used to working with one particular floo. Let's help each other :)
Send us your login, let's discuss what and how we can help, and how to work together in the future
All the videos that show "skimming" mechanics are actively monitored by us. No matter whether it's the creator of the channel or its viewers, everyone gets banned from our platform.
As for your case - the case, to be honest, is strange, sorry for the negative experience. Can you tell us your username or email? Our managers will contact you, figure out what went wrong, advise and help you optimize your campaign.
P.S. And yet he is "Social Bar" :)
We understand that you are upset about the blocking of your account. Unfortunately, your account was blacklisted due to a violation of our terms and conditions.
If you believe the decision was wrong and wish to challenge it, you can do so by filling out the form https://appeal.adsterra.c.... Please describe your case in as much detail as possible so that we can review your situation more thoroughly.