We asked our Policy team to take another close look at your case. As a result, your account has been unbanished! You can continue working with us :)

We make sure that our clients receive only pure traffic, without bots. Therefore, we urge you to closely monitor the quality of your traffic in the future.

Have a good day and profitable monetization!

Regards,

PropellerAds team

Our support team has already emailed you. We need to clarify the details of your case to find out what the problem was. Without this, unfortunately, we can't help you.

We are waiting for your reply!

Regards,

PropellerAds team

You have been banned for forging. According to PropellerAds rules, which you agreed to when you registered, if there is forbidden activity, the account is immediately banned unilaterally and the balance amount is withheld as a penalty.

Your conclusion "You drive traffic them a base - they pay out a couple of times for appearances, and then ban" - is not only false, but simply absurd. Hardly any network could survive for a long time with this approach to clients. All PropellerAds clients who comply with the rules have been consistently profitable for 10 years.

If you have any questions or complaints, write to contact.us@propellerads.com

Unfortunately, without seeing the creatives you're talking about, we can't comment on their content in any way. The absence of overly explicit photos is not the only requirement. Perhaps some of our other rules have been violated.

If you think a mistake has been made, please send a description of your case to contact.us@propellerads.com. We will review your case further.

As we have written many times before, KYC is a prerequisite for fair payments and a strong relationship between advertisers and the company. We have never withheld from our clients the fact that we can check documents as part of this procedure. Moreover, this point is spelled out in our Advertiser Agreement, which you agreed to when registering (https://propellerads.com/... - 6.11.).

We are not quite sure what "legends" about our security you are talking about. If you have details of specific cases, it would be better if you share them directly with our team. We are waiting for your letter with a detailed description of the case on the mail - contact.us@propellerads.com

We have long been a market leader, and safety is not an empty word for us: we are ISO/IEC 27001 certified. Read what this means for our customers here - https://propellerads.com/...

Regarding the CPA Goal, you need to look at your campaigns to find out what the problem was. For some campaigns, CPA Goal is really not suitable. You can read more about it here - https://partnerkin.com/tr... Or you can consult our Support team. They're available 24/7 and always happy to help!

Unfortunately, without the email to which your account is registered, we can't check and, accordingly, give a comment on the reason for blocking your account, as well as the "percentage of clicks". Let's just note that we do not ban anyone without a reason, and the results of campaigns depend on many factors (creatives, targeting, etc.), not just the quality of traffic.

As for the work of our support team, we were very surprised by your feedback. Usually we, on the contrary, get very positive feedback about our support team.

Therefore, we kindly ask you to send us a description of your case with proofs to contact.us@propellerads.com. We will further investigate everything you told us about and try to find out what the problem was.

Regarding WebMoney. Yes, unfortunately, our provider does not work with all countries. But we have many other payment methods, so there are usually no problems with it.

Regards,

PropellerAds team

We understand your dissatisfaction. Unfortunately, although Crimea is part of the Russian Federation, it is on European sanctions lists. In accordance with clause 2.4 of our Advertiser Agreement (https://propellerads.com/..., cl. 2.4), we do not work with clients from countries that are subject to any sanctions.

Believe me, there is no discrimination on our part. As a European company we simply do not have the right to work with this GEO, and it is not in our power to change the current situation.

Regards,

PropellerAds team

Your account was not banned, but only frozen, most likely due to the situation with bank cards.

In such cases, verification of cards and documents is a standard procedure. Sometimes it may take several days. A week is the longest possible time, but usually such issues are resolved much faster.

While we understand your frustration, please note that the KYC procedure is a prerequisite for fair payments and a strong relationship between advertisers and the company.

We are sure that your impression will change after launching campaigns with our traffic :)

Regards,

PropellerAds team

Once again, we will repeat what we have already written above. You were banned for a severe violation of our rules, namely the techsapport. Where you got the smartlink and what was on it is your area of responsibility.

The position "I trusted you with my money" is incorrect. We provided services to you - you tried to deceive us and abuse our trust and the rights given to you. Our actions and the measures of responsibility taken are in accordance with the terms of the contract between us, the fact of violation of which you have never refuted.

Your claims are without merit and are formally slanderous in light of your breach of material contractual obligations which caused the company to incur losses. We consider further discussion of the case pointless.

PropellerAds team

Your account has been banned for the presence of prohibited activity in the launched advertising campaigns, namely for techsupport, which is considered a criminal offense in many jurisdictions in the world. According to the terms of the agreement, in case of prohibited activity, your account is immediately and unilaterally banned, and the balance amount is withheld as a fine and a security measure.

Moreover, our control department has many times rejected campaigns in your account for attempts to promote scam, adalt or other similar activity, which is prohibited by our terms of cooperation, and about which we always warn client before launching each campaign in our system (your campaign launch log is also available in the archive). These requirements were repeatedly ignored by you, and, apparently, deliberately.

More information with a detailed analysis of the reasons for the ban has been repeatedly sent to you in personal correspondence with the manager.

We warn you of responsibility for spreading false and defamatory information about the company and reserve all rights for legal and judicial protection of all violated rights. Any such subsequent dissemination will be grounds for contacting law enforcement agencies.

PropellerAds team