Thank you for your feedback! Once again, we would like to inform you that your account has been banned for grave violation of the rules for launching advertising campaigns, namely cloaking and forging. Details of the violation with confirmation repeatedly provided to you through a personal manager and support team.

We value our customers and constantly try to improve the system of distribution of advertising, and categorically do not accept any illegal and prohibited activities. Unfortunately, violation of the essential terms of cooperation does not allow you to continue working on our platform.

Regards,

PropellerAds

Hello.

Unfortunately, Policy had good reasons for deciding to stop working with you. In this situation, we acted within the framework of the user agreement (see clause 4.9 of the rules - https://propellerads.com/terms/#adv-17)

We would like to emphasize that all funds were returned to you on time and without delay.

Regards,

PropellerAds team

Hello.

We asked our Policy team to take another close look at your case. As a result, your account has been unbanished! You can continue working with us :)

We make sure that our clients receive only pure traffic, without bots. Therefore, we urge you to closely monitor the quality of your traffic in the future.

Have a good day and profitable monetization!

Regards,

PropellerAds team

Hello

Our support team has already emailed you. We need to clarify the details of your case to find out what the problem was. Without this, unfortunately, we can't help you.

We are waiting for your reply!

Regards,

PropellerAds team

Hello

You have been banned for forging. According to PropellerAds rules, which you agreed to when you registered, if there is forbidden activity, the account is immediately banned unilaterally and the balance amount is withheld as a penalty.

Your conclusion "You drive traffic them a base - they pay out a couple of times for appearances, and then ban" - is not only false, but simply absurd. Hardly any network could survive for a long time with this approach to clients. All PropellerAds clients who comply with the rules have been consistently profitable for 10 years.

If you have any questions or complaints, write to contact.us@propellerads.com

Hello.

Unfortunately, without seeing the creatives you're talking about, we can't comment on their content in any way. The absence of overly explicit photos is not the only requirement. Perhaps some of our other rules have been violated.

If you think a mistake has been made, please send a description of your case to contact.us@propellerads.com. We will review your case further.

Hello.

As we have written many times before, KYC is a prerequisite for fair payments and a strong relationship between advertisers and the company. We have never withheld from our clients the fact that we can check documents as part of this procedure. Moreover, this point is spelled out in our Advertiser Agreement, which you agreed to when registering (https://propellerads.com/terms/ - 6.11.).

We are not quite sure what "legends" about our security you are talking about. If you have details of specific cases, it would be better if you share them directly with our team. We are waiting for your letter with a detailed description of the case on the mail - contact.us@propellerads.com

We have long been a market leader, and safety is not an empty word for us: we are ISO/IEC 27001 certified. Read what this means for our customers here - https://propellerads.com/blog/adv-propellerads-achieves-iso-iec-27001-certification/

Regarding the CPA Goal, you need to look at your campaigns to find out what the problem was. For some campaigns, CPA Goal is really not suitable. You can read more about it here - https://partnerkin.com/tribuna/blog_propellerads/zachem_nuzhna_avtooptimizaciya Or you can consult our Support team. They're available 24/7 and always happy to help!

Hello.

Unfortunately, without the email to which your account is registered, we can't check and, accordingly, give a comment on the reason for blocking your account, as well as the "percentage of clicks". Let's just note that we do not ban anyone without a reason, and the results of campaigns depend on many factors (creatives, targeting, etc.), not just the quality of traffic.

As for the work of our support team, we were very surprised by your feedback. Usually we, on the contrary, get very positive feedback about our support team.

Therefore, we kindly ask you to send us a description of your case with proofs to contact.us@propellerads.com. We will further investigate everything you told us about and try to find out what the problem was.

Regarding WebMoney. Yes, unfortunately, our provider does not work with all countries. But we have many other payment methods, so there are usually no problems with it.

Regards,

PropellerAds team

Hello.

We understand your dissatisfaction. Unfortunately, although Crimea is part of the Russian Federation, it is on European sanctions lists. In accordance with clause 2.4 of our Advertiser Agreement (https://propellerads.com/terms/, cl. 2.4), we do not work with clients from countries that are subject to any sanctions.

Believe me, there is no discrimination on our part. As a European company we simply do not have the right to work with this GEO, and it is not in our power to change the current situation.

Regards,

PropellerAds team

Hello.

Your account was not banned, but only frozen, most likely due to the situation with bank cards.

In such cases, verification of cards and documents is a standard procedure. Sometimes it may take several days. A week is the longest possible time, but usually such issues are resolved much faster.

While we understand your frustration, please note that the KYC procedure is a prerequisite for fair payments and a strong relationship between advertisers and the company.

We are sure that your impression will change after launching campaigns with our traffic :)

Regards,

PropellerAds team