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We are sorry that you had to face such a situation. We hope we can help you!
On our platform it is forbidden to drive traffic traffic to sites with sharp political topics. That is why your campaign was blocked.
The minimum withdrawal amount is $50, this rule applies to all advertisers on our platform. We recommend that advertisers familiarize themselves with the withdrawal terms before depositing funds.
We will be glad to help you with an advertising campaign that complies with the rules of the platform!
Please contact us at support@clickadilla.com and we will help you with setting up a new campaign.
Regards,
ClickAdilla team
We're sorry to hear about your experience.
ClickAdilla does not provide bot traffic. Traffic on our platform goes through a thorough filtering and anti-bot system.
Unfortunately, we cannot be responsible for the number of conversions, because conversions are influenced by many factors, most importantly offers and creatives. We recommend that you consult with your account manager about the offers, advertising settings and creatives.
The recommended budget for a test campaign should be based on the GEO, the offerer, and the advertising format.
We'd love to understand more about your case study and help! We couldn't find a user with your parameters in our system. Requests to accounts and support managers from you have not been received either.
Please email us at support@clickadilla.com with a description of your case. We will do our best to resolve the issue.
Regards,
ClickAdilla Team
We are very careful with the quality of traffic and we value our reputation in Clickadilla. If you have a suspicion of irrelevant traffic, you can immediately contact support where a manager will help you to optimize the campaign, and a technician will help you to identify the causes of low-quality traffic. Managers are available 24/7 and always ready to help.
According to our data, we have not received any complaints from you about the traffic. You have had difficulties with the moderation of the landing page. According to the terms of our platform when the status of "suspicious", the moderation department reserves the right not to disclose details.
Photo: https://monosnap.com/dire...
To effectively solve all the issues, you were asked to transfer the dialogue in a messenger with a personal manager, where you were given recommendations for adjustments to the landing and creatives to eliminate possible causes of blocking and optimization of advertising campaigns.
We will be glad to help you with the setting of new advertising campaigns, after making all the recommended adjustments to your branding and creatives.
Your case has been thoroughly reviewed, I will provide a debriefing on the outcome:
A campaign can't be created without creative, the system doesn't allow it, going back a step until the ad creative is selected. This is an example of what creating a campaign without creative looks like: http://joxi.ru/YmEdog8UGZ...
1) You created campaign #81576 on December 8th. According to the audit logs of your actions, in the original campaign parameters you set:
campaign launch mark after uprove (activate_on_approve) - was specified http://joxi.ru/Vm6E1Kvt3x...
campaign start date (active_from) - was NOT specified. Thus, the campaign was launched after the moderation of the verification department, i.e. on December 8.
limit_type was selected by money (limit_type), but the limit number itself was NOT specified, neither hourly nor daily. Thus, the campaign had no limits when it was first set up.
The data from the internal logging system was provided to the client in person.
2) You made changes to campaign data #81576 on December 8th about 2 hours after the campaign was launched. You set:
the campaign start date (active_from) - was specified as December 9th.
the number of the money limit (total_limit) - was specified as 10$. Thus, the campaign would start on the 9th of December with the limit.
After that there were no more changes, because the balance was cast with the first settings without limits and the campaign went on pause.
Regarding the clicks that you do not see on your side, you have not provided screenshots at the request of the manager on where and how you track the work of your campaigns, so that we can compare the data with your side.
No technical problems were found in the work of the campaign, everything worked in the working mode in accordance with the targeting you set.
We do not provide bot traffic. Agree, it is in our best interest to provide quality traffic so that our customers work with us for a long time. Unfortunately, we cannot be responsible for the actions of site visitors and guarantee conversions. In your case, the stumbling block may be the landing page. Try to check its loading speed, performance, or test an offer from another niche.
Please write to us, which of our account managers you have talked to? We will be happy to advise you on the choice of advertising formats and profitable niches.
We monitor the quality of provided traffic, so our moderation department is strict about sites with suspected viruses. We advise you to check the URL with virustotal or other similar services. And it's better to check other problems with the site beforehand.
Thank you for your feedback! Your feedback has allowed us to identify internal issues in employee communication, and we are working hard to improve this process. However, we would like to point out that your experience is not a reflection of the overall quality of our platform. We have already started to address your issue. Please do not hesitate to contact us in case of further questions or difficulties.
Regards,
ClickAdilla Team