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Account jedimarketcom@g****.***. I've been working as an advert for about 7 years. At the beginning of October my account - mentioned above - was permanently banned with no possibility of recovery. What happened was the following - I was driving traffic for 2-3 months offerer - an app like a cleaner on iOS. All was good, traffic was flowing, campaigns were uprooted. But then without warning rekl changed built-in preload (offer was taken from AdsterraCPA). Neither they did not warn me, nor their rekl did not warn. As a result, a couple of active campaigns were banned by PropellerAds. I submitted them for re-moderation - and they were uprooted normally and continued to roll. At that time I did not know what the reason is, but it happens when you spin hundreds of campaigns and occasionally some of them are banned by mistake and when remoderating them uprooted, I thought that this time, too. Along the way I made a few copies of working campaigns, some of them were uprooted immediately, some of them were uprooted after the second time, i.e. the police had already seen the new preland and it was not such a violation of the rules. And the next morning I get a ban for my account and the reason is cloaking (i.e. substitution of preland). My intention in this was not, it is not cloaking, the more so with the new prelend campaigns were moderated. If they all were rejected immediately at first moderation, I would have started to find the reason for this and would have stopped all campaigns working with this offerer. My accunt balance had 1500 dollars left - even it is clear from this that there was no intent to cloach traffic and I risked losing a significant amount of money. Polisy just reacted to the substitution of prelend - there are many such cases, you can read on channel Propeller in telegram - replacement of prelend or offerer, even without breaking the rules, in a working campaign is regarded by them as cloaking. For 2 months I cannot get unbanned, it is impossible to get through to polisi. All appeals to support ends with the words that this is a decision by policy, it is final and not negotiable. Come to the moderators directly and discuss issues is unrealistic, all stuck at the level of ordinary employees of support. I would not advise to upload large sums of money, at any time you can lose your money in spite of the years of work, tons of traffic and large sums spent on purchasing their traffic. And at any moment, you can get a ban of your account for no apparent reason. First one was originally in the offerer, second one was changed by the advertising company without warning (but also it was not as bad as they say in support and it was not supposed to become a reason for account banning).
This review reflects the subjective opinion of the user, and not the official position of the editors.
December 20, 2022, 10:02
Your screenshots violate the rules what about moderators and other departments?
December 23, 2022, 22:29
This is not cloaking.
February 22, 2023, 01:37
The offer with prelend from the screenshot, as it turned out, does not violate the rules, because it is in the affiliate program Zeydoo and it is allowed to be promoted in Propellerads.
December 20, 2022, 13:26
Thank you for your feedback! Once again, we would like to inform you that your account has been banned for grave violation of the rules for launching advertising campaigns, namely cloaking and forging. Details of the violation with confirmation repeatedly provided to you through a personal manager and support team.
We value our customers and constantly try to improve the system of distribution of advertising, and categorically do not accept any illegal and prohibited activities. Unfortunately, violation of the essential terms of cooperation does not allow you to continue working on our platform.
Regards,
PropellerAds
December 23, 2022, 22:28
Well, if you consider what I described above as cloaking - then it is useless to argue with you of course.
February 18, 2023, 14:11
That's not cloaking! Cloaking is the deliberate concealment or substitution of links, which was not on my part. If I had been given the opportunity, I would have turned off these campaigns immediately and not drove traffic on this offer. There's no way I can control the preland substitution on the affiliate program's part. There was no intent on my part. This does not give you the right to block the account and take your balance of $1500.
December 30, 2022, 23:54
Props, shame on you!
February 19, 2023, 23:48
5 months, Props are not going to meet, the support team responds with memorized phrases from the script, they say that the decision of the policy is final and not negotiable. Managers do not help at all.
February 20, 2023, 16:46
Let's not ruin the reputation and go along with it. I did not do anything so criminal as to ban me forever and take away my balance. My actions were not intentional, it was the actions of a third party - the owner of the offerer. Because of his decision to change the prelend everything happened.
February 22, 2023, 01:36
Recently in Zeydoo (which is the affiliate program with the same owners as PropellerAds) appeared the same offer with the same prelend, because of which my campaigns suzuspenie and my account was banned. I contacted the manager zaydu and asked if this offer will be moderated in Propah and she said yes - so why I was banned "finally and irrevocably"? Here's her literal response: "If we have an active offerer, you can drive traffic and in Prop. The offerer has the same preland as in my review.
June 01, 2023, 18:56
In Zeydoo affiliate appeared a new offer 9909 with exactly the same preland as in the screenshots - and campaigns with this offer Prpeller accept and upruyut without any comments, moderation pass, the traffic flows. This is a confirmation that you made a mistake, admit it already and unblock my account and return the money.