Every issue I've ever had has been quickly resolved with their wonderful support team.

PROS:
Setting it up and beginning to make templates for emails was fairly easy. What I like the most is the customer support. And I love the fact that they embrace affiliate marketers without any worry of penalty.

CONS:
There are a few features that have to do with adding in graphics to emails that are a big clunky to work with. But even though I wouldn't choose to do things this way, there's always a workaround.

REASON FOR CHOOSING SENDLANE:
Price, ease of use.
REASONS FOR SWITCHING TO SENDLANE:
Active Campaign shut me down in the middle of a huge promo. I lost thousands of dollars. There was NO good reason, and they apologized and told me we "could work it out." NO THANKS!!