My name is Jenson and I first joined CJ.com in 2004 and things used to be well in those days. (At least I thought so) During those days my method of integration was just pasting the links they provided me. I used to see a lot of clicks, but the conversion was very low. But I thought maybe it's how it works.
Then l started to log the customers' details prior to sending them to the affiliate to make the purchase. I also cross-checked with them to find out if they purchased the product and how useful it was to them. Some of them indeed purchased and shared the proof with me! That's when I started to notice the foul play by CJ.com. They have not tracked many of my sales which resulted in a real loss of income. Because each link I send to my customers was UNIQUE! With is "sid" customized specially for them. So, it's easy to track at my CJ.com end. Customers could not even manipulate the links because the links were masked at my server end using server-side redirects.
Those who stayed with CJ.com from the 2004 days, really know very well what I am speaking about.
CJ.com has not updated the interface or usability really much. They still stick to old methods and what makes me angry is I spend quite a lot of time perfecting my series of websites and maintaining relations with my affiliate partners to give them the best results, and hoping I also benefit from it... but all my efforts went in vain.
My time, effort, health all get affected without results because of this useless affiliate partner CJ.com who does not even care about their publishers!
If you notice closely you will see that they are not transparent at all. A good company will have a transparent customer service platform! Why are they scared to open up such a service? They simply swallow millions of bucks from advertisers! It will only take a fraction of it to maintain it guys.
Now what I follow is to use several other updated platforms and even though it takes some effort I work directly with the affiliate companies using their own in-house affiliate programs.
I still use this bloody platform for finding advertisers! I am attaching proof of communication with an advertiser and CJ.com official for which I still haven't got a reply from the platform nor the advertiser who managed the advertiser account with CJ
One hell of a scam company. Good for nothing! Maybe good for beginners, but when they master the trade, they will definitely move out to the better platforms.
This review reflects the subjective opinion of the user, and not the official position of the editors.