WebCEO has an amazing customer service and technical support staff that were super quick to address and resolve issues, or just answer any questions you might have. It's also incredibly affordable compared to other SEO tools of a similar nature, and has a solid foundation of fundemental SEO tools. Plus, a much easier-to-navigate UI that other SEO tools lack. I don't dislike anything persay, but there are SEO tools with a bigger kit of tools to be honest. However, there is a super open and easy-to-access feature suggestions inbox, as well as super responsive support.