PropellerAds reviews

A disgusting campaign, and the support is twice bullshit.
It is impossible to work.
There are screenshots
https://prnt.sc/Ry1BPHjHChM2
https://prnt.sc/100X-YVbXNrO
https://prnt.sc/nyCDqBkXRsb6
https://prnt.sc/Uewe4oaRoP6c
https://prnt.sc/APvcqgo_-u1k

I worked with Propeller Ads in 2018-19, then I didn't log in to my account, and when I decided to come back, I couldn't recover my password because my account was already deleted

I re-created the account on my own email, clarified in support, how so, to what I received the answer

"The account was closed because you did not accept the terms of use and the account was inactive for more than 3 months. Unfortunately, there is no way to restore or refund the balance on this account."

I didn't receive a warning email about the deletion, as all emails are in my inbox, but technically support assures me that

"A notice updating the terms of the user agreement was sent out to all advertisers in your account. The notification included a deadline within which you had to accept the new user agreement"

I was counting on a long cooperation without fearing for the safety of funds. It was a mistake

p.s. my account was deleted in June 2020, but now I am sure that it is NOT necessary to cooperate with propellers.

They asked for verification, I sent a photo of my documents as they were in my phone. Then they asked for verification with biometrics and a new photo of documents. When I arrived home, passed verification, it says "Your account is confirmed" but the blocking remains, I wrote to the chat, to which I received a reply " Unfortunately, the Policy Department has decided that we can no longer work with you, so your account will remain blocked".
I conclude that the advertising network just collects personal data and if you have verification, do not pass it because the decision to block you has already been made and they need your card or passport data, as well as your biometrics. You will have to go and change your documents, apparently they have fallen into the hands of fraudsters.

The problem can only be solved by unblocking the account.

The account managed to work for about a week and fell to a verification request.

Requested verification of the account, had to disclose their passport data, pass a live verification showing biometrics and disclosing your passport to a third-party organization, then requested a bunch of additional documents such as a lease agreement for housing, bank statements, etc., after disclosure of documents, responded that the account is blocked and work further is not possible. At the same time were wasted money on cpa goal, which leaked 3 times more than necessary, the result is swarms -300%

I will have to go and change my passport tk he clearly fell into the hands of scammers.
This is a negative feedback and it can not be resolved without unlocking the account.

I'm shocked 😳 

When they banned my account after just 10 min I signed up on the platform 

I deposited 150$ and I have a promo code of 50$ I started to create my first campaigns for work they approved my campaigns and after just 10 min they banned my account. I asked the support for the reasons they tell they can't tell me any information they tell just to wait and I will get my money, this happened yesterday 

My login account: alexanderrabio76@****.****

Account jedimarketcom@g****.***. I've been working as an advert for about 7 years. At the beginning of October my account - mentioned above - was permanently banned with no possibility of recovery. What happened was the following - I was driving traffic for 2-3 months offerer - an app like a cleaner on iOS. All was good, traffic was flowing, campaigns were uprooted. But then without warning rekl changed built-in preload (offer was taken from AdsterraCPA). Neither they did not warn me, nor their rekl did not warn. As a result, a couple of active campaigns were banned by PropellerAds. I submitted them for re-moderation - and they were uprooted normally and continued to roll. At that time I did not know what the reason is, but it happens when you spin hundreds of campaigns and occasionally some of them are banned by mistake and when remoderating them uprooted, I thought that this time, too. Along the way I made a few copies of working campaigns, some of them were uprooted immediately, some of them were uprooted after the second time, i.e. the police had already seen the new preland and it was not such a violation of the rules. And the next morning I get a ban for my account and the reason is cloaking (i.e. substitution of preland). My intention in this was not, it is not cloaking, the more so with the new prelend campaigns were moderated. If they all were rejected immediately at first moderation, I would have started to find the reason for this and would have stopped all campaigns working with this offerer. My accunt balance had 1500 dollars left - even it is clear from this that there was no intent to cloach traffic and I risked losing a significant amount of money. Polisy just reacted to the substitution of prelend - there are many such cases, you can read on channel Propeller in telegram - replacement of prelend or offerer, even without breaking the rules, in a working campaign is regarded by them as cloaking. For 2 months I cannot get unbanned, it is impossible to get through to polisi. All appeals to support ends with the words that this is a decision by policy, it is final and not negotiable. Come to the moderators directly and discuss issues is unrealistic, all stuck at the level of ordinary employees of support. I would not advise to upload large sums of money, at any time you can lose your money in spite of the years of work, tons of traffic and large sums spent on purchasing their traffic. And at any moment, you can get a ban of your account for no apparent reason. First one was originally in the offerer, second one was changed by the advertising company without warning (but also it was not as bad as they say in support and it was not supposed to become a reason for account banning).

I registered my account a long time ago, but decided to try to add traffic only now. Refilled the balance, made a campaign, moderation waited for about 15 hours, rejected (did not like the creative with a banana) removed, sent in moderation again, waited for almost 24 hours, wrote to the chat, they answered me

"Unfortunately, the Policy team decided that we can not work with you.
We can't comment on the decisions of the Policy department.
We will refund the remaining amount to your account.
The amount will be refunded to you by the payment method used to deposit your funds within 5 business days."

WARNING! Spent on the account of 0 cents, campaigns are not even out of moderation, and the ban was issued, while the return is 5 days, i.e. I conclude that propeller simply takes our money and uses them as much as he wants, and then returns.

No need to tag the issue is resolved, this is a negative review!

The issue can only be resolved by removing the blocking or explaining the reason for the violation.

Block and withhold funds from a new user who has not made more than 1 show is nonsense, how can you violate if the campaign is rejected once

Good afternoon! I'e never thought I'd be writing a review here about Propeller! Started working with them in August 21. Campaigns are moderated quickly, replenishment is convenient, there is enough traffic.

I used them for different verticals, gambling and dating. The conversions weremore or less fine. Everything at first glance is not bad, work with pleasure!

BUT, I warn you all that at ANY moment you can, as usual, go to the account and it will be BLOCKED without warning and without good reason!

So it happened to me, I got a letter that my account is blocked because I violated something. In response to the letter, I wrote a question about why my account was blocked, and asked it in chat!

I got a chic response - POLICY decided to block and work with you is stopped! AND THAT'S IT! No indication of the reasons for blocking, no justification, no explanation in general NOTHING! As such a support or manager they do not have. In this network as the support said, everything is decided by POLICY! If this department made a mistake, or accidentally did something wrong, or his algorithms let you down EVERYBODY absolutely DO NOT CARE on you and your work! YOU WILL BE BANNED and say nothing back!

You can do 1000 campaigns, invest effort, labor, participate in their contests and activitiess and do not violate anything and in one moment their GREAT POLICY you WILL GET BANNED and you can do nothing, how about it? You send traffic, you earn, you do not violate anything, and then the POLICY DECIDED not to work with you and that's it!

When you get banned for no reason, you will be VERY PISSED, because you will not understand why and no one will tell you anything.

If someone from propeller reads, you at least write what the violation, warn, advise how not to do, talk to people and not treat them like meat and unnecessary garbage to your customers!

I hope that those who want to top up their balance and work with them in the future will see this post and think about whether they need to spend time, effort, money and energy on this work which will be later BLOCKED by a sleepless POLICY OFFICE and you will never go to your account again although you did not violate anything at all!

Propeller account khroom@mail.ru Thank you!

Good day! I am Anton Kasatkin registered 27.09.2021 at propeller as adv, i wanted to send traffic to zeydoo, created a link, checked that everything goes by the rules, made the company and launched on 29.09 for moderation. Please tell me is it normal practice when i get banned for the first company created, take away my balance and say that i violated rules when i am not even dealing with push subscriptions? Of course, I'm not 100% sure that there is no push for all countries on the website, maybe there is, but I checked for the launching country - it didn't happen, I ran and waited for moderation for 4 hours and got ban in the end, no refund.
P.S. Not a single dollar from my account was not spent. The company failed to pass moderation, there was no notification
P.S.2 In the majority of affiliate programs when creating a company, if there are violations of people check and re-advertise the company with explanations, but here as a result - ban the account and no refund. This is outright fraud on their part, honestly - I don't advise anyone to work with this affiliate program. Please do not lose your money, do not go here.

P.S.3. When I asked in the chat in Telegram, where the support team, I was told on the site, I told them in a private message and asked why I had such a problem, I got blocked by the admin chat, as well as cleaned all the correspondence, the second admin that is responsible there I also removed and added in the blacklist, from the chat I got thrown out and so it all ended that way. I am shocked...