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Zimpler Review

6.9/10

Swedish gambling-first pay-by-bank provider sitting directly inside Swish and Pix, with a court-confirmed home-market operator book, a TrueLayer company since March 2026.

  • Founded 2012
  • HQ Stockholm, Sweden (Wallingatan 2)
  • 120+ team
  • Mid-size
  • B2B-only
  • Updated Aug 15, 2026
Our take

Zimpler is a Finansinspektionen-supervised payment institution with direct Swish participation, its own Brazilian Pix authorization, and a February 2025 appellate ruling behind its work for EU-licensed operators. The open question since March 3, 2026 is what TrueLayer ownership does to it, because the parent's Signup+ and Verified Payouts duplicate Zimpler GO and Instant Payouts almost feature for feature. For a Nordic-facing operator that wants Swish inside the cashier and a Swedish counterparty, it stays a first-call vendor, with a blank rate card as the caveat.

USNo presenceUKVia parent only
14 yrsin market25+Countries350M+ customer bank accounts across 25+ marketsBank reach
Category
Payment Provider
Best for
Mid-marketEnterprise
Products
Instant Deposits & PayoutsZimpler GOZimpler ID+Swish by Zimpler Direct & Pix
Verticals
Casino
US / UK
US · No presenceUK · Via parent only
PricingOn request
OwnershipPart of TrueLayer
Regions
EuropeLatAm
Verdict

Our read

Strengths
  • A court-confirmed Swedish operator book: the February 2025 appellate ruling established that serving EU-licensed operators promoted no illegal gambling.
  • First payment company ever inside Swish as a direct participant, announced March 10, 2025 and live September 11, 2025, with no sponsor bank in the chain.
  • Brazil on its own paper: a BCB payment-institution authorization (June 4, 2025) and direct Pix participation (November 3, 2025).
  • Gambling-first since 2012, with Zimpler GO packing registration, KYC, and the first deposit into one Pay'n'Play flow.
  • ID+ lifted deposits per user by 43% and total deposit volume per user by 55% in Finnish iGaming.
  • TrueLayer ownership adds an FCA-authorized parent and a 20M+ user pay-by-bank network, contracted separately from the Zimpler stack.
Watch-outs
  • Pricing is on request, with no public rate card, setup fee, or settlement schedule.
  • Developer documentation is gated, so integration scoping starts with sales rather than an engineer's own read.
  • One method class in one region pair: A2A only, deepest in Sweden and Finland plus Brazil, with no cards, no UK, and no US.
  • The TrueLayer overlap is unresolved: Signup+ mirrors Zimpler GO and Verified Payouts mirrors Instant Payouts.
Best for

Nordic-facing operators, above all Swedish and Finnish Pay'n'Play casinos that want Swish in the cashier and onboarding folded into the first deposit, plus operators entering Brazil who prefer Pix through a Finansinspektionen-supervised counterparty, and anyone already running Pragmatic Solutions or Bejoynd BE Core.

Not for

UK- or US-facing books, card-heavy global cashiers, and buyers who want a single provider covering cards, APMs, and crypto in one contract.

Where you can run it

Markets & licensing

Zimpler's license sheet is short: a Swedish payment-institution registration under Finansinspektionen (corporate ID 556887-9984), its own Brazilian BCB authorization plus direct Pix participation, and an EU/EEA passport in between. Its permission class is payment institution (it holds no EMI license), and a February 2025 appellate ruling held that no illegal gambling was shown in its serving of EU-licensed operators.

United States
Nothing on the map

Zimpler has no US entity, no money-transmitter licensing, and no US product. Parent TrueLayer's own rails run in the UK and the EU. For a US-facing book the route runs through a segment peer such as Trustly, which holds its own state money-transmitter licenses.

United Kingdom
Through the parent only

Zimpler itself holds no UK permissions and offers no UK product. Since March 3, 2026 it belongs to London-based TrueLayer, an FCA-authorized electronic money institution under FRN 901096 since August 17, 2020, and TrueLayer counts bet365 among its UK pay-by-bank references. A UK-facing operator would contract TrueLayer's products, with Zimpler the Nordics-and-Brazil arm of that group.

Also serves grey / unregulated markets.
B2B licenses
Sweden (Finansinspektionen) PISweden
Payment institution with EU/EEA cross-border passporting · Zimpler AB, corporate ID 556887-9984 · held since 2017
Brazil (BCB) payment institutionBrazil
Payment initiation (Open Finance) and electronic money · Announced June 4, 2025
Brazil (BCB) direct Pix participantBrazil
Direct participation in the Pix instant-payment rail · Authorization announced November 3, 2025
UK (FCA) via parent TrueLayerUnited Kingdom
Authorized electronic money institution at the parent level (TrueLayer Limited) · FRN 901096 · authorized EMI since August 17, 2020

Licensing tier: Strong through ownership, thin on breadth: own license, own rails, and a court-confirmed position in its home market. The gaps are geographic, since nothing UK or US exists at the Zimpler level.

Live & certified markets
Sweden (Finansinspektionen)Brazil (BCB)

Finland, Germany, and the Baltics run on the Swedish license's EU/EEA passport, with no separate local permissions.

Restricted
UKUS

Absent rather than banned: no Zimpler-level product or permission exists for either market, and UK reach is available only through parent TrueLayer's separate offer.

Coverage

Methods & rails

What you can reach

Card acquiringNone
Bank reach350M+ customer bank accounts across 25+ markets
Cash networkNo
Own consumer walletNo
APIAPI plus a hosted, Zimpler-branded checkout flow
DocsGated

A2A rails

SEPASwishPix

Flagship local methods

SwishPix

Payout rails

A2A bank transferSwishPixSEPA cross-border

Processing features

Smart routingChargeback toolingInstant payouts
How it connects

Integrations & engineering

One contract and one API instead of a separate deal per studio, feed, or PSP. Here's what connects, how fast, and on what stack.

One unified API

One API with a hosted, Zimpler-branded payment flow in front of the player. Zimpler GO folds registration, KYC, and the first deposit into that same flow (the Pay'n'Play pattern), ID+ carries the verified identity forward so returning players re-authenticate with a fingerprint or Face ID, and payouts run instant on the same rails. There is no routing or acquiring layer around any of this: Zimpler is a single-method provider you slot into a cashier next to cards and wallets from someone else. Developer docs sit behind sales, or the integration arrives prewired through the Pragmatic Solutions and Bejoynd platform connectors.

Platform connectors
PAM-level integrations
Pragmatic Solutions PAM: Zimpler GO integration announced October 12, 2023, covering registration, deposits, withdrawals, KYC, source-of-funds, and responsible-gambling checksBejoynd BE Core: partnership announced Feb 24, 2026 for deposits and withdrawals across Nordic operators, with Denmark first
PSP distribution
Reach beyond direct merchant contracts
Available as an APM through NuveiPositioned to supply Swish access to other PSPs after the direct Getswish integration
Merchants
Ninja Casino, Nopein, Funnz, Frank & Fred, Dreams, Kanuuna, Lonkero (Nordic Pay'n'Play brands)Björn Lundén, Fairlo, Skovik, Handlarfinans (non-gambling merchants)
Parent network (TrueLayer, contracted separately)
bet365 live with TrueLayer Pay by Bank in the UK and Germany, with more markets planned for 2026Smarkets and Stakemate among TrueLayer's gambling users100+ iGaming brands on the TrueLayer side
Stack:API with a hosted, Zimpler-branded checkout flowBankID authentication in the Nordic flows, biometric re-auth via ID+Direct Getswish integration with no sponsor bankDirect Pix participation with the Central Bank of Brazil
Product stack

Products & tools

Four pieces make the offer: instant A2A deposits and payouts as the base, Zimpler GO folding onboarding into the first deposit, ID+ carrying verified identity between sessions, and direct Swish and Pix participation where local rails decide the market.

Track record

The history

Longevity in this industry usually comes with a change of owner somewhere in it.

Zimpler started in 2012 in Gothenburg as PugglePay, a phone-number payments startup founded by Johan Friis and Kristofer Ekman Sinclair, and took its current name in 2016. The defining turns came fast after that: a Finansinspektionen payment-institution license in 2017, a pivot to account-to-account payments in 2018, A2A-only from 2020, and Johan Strand as CEO from 2021. Nordstjernan bought in as a shareholder in 2022 alongside a Malta office, São Paulo opened in 2023, and on March 3, 2026 TrueLayer completed its acquisition of the whole company with the brand, the Swedish license, and Strand all kept in place.

25+Markets served
350M+Customer bank accounts reachable
8.6M / ~300kSwish reach: users / merchants
20M+Combined network users

Brands & clients on the platform

Ninja CasinoNopeinFunnzFrank & FredDreamsKanuunaLonkero

Corporate

Legal entity
Zimpler AB (Sweden, 556887-9984)
Parent group
TrueLayer
Countries served
25
Also known as
PugglePay
Product lines
Instant DepositsRecurring DepositsInstant PayoutsCross-border PayoutsZimpler GOZimpler ID+Swish by Zimpler Direct
Offices
SwedenMaltaBrazil

Leadership

Johan Strand
CEO, Zimpler · since 2021
Sabrina Faria
Managing Director Brazil, Zimpler · since 2025
Kristofer Ekman Sinclair
Co-founder, strategic initiatives, Zimpler · since 2012
Francesco Simoneschi
CEO & co-founder, TrueLayer (parent) · since 2016

Milestones

  1. Founded in Gothenburg as PugglePay by Johan Friis and Kristofer Ekman Sinclair, doing phone-number payments.

  2. Rebrands to Zimpler, launches an e-wallet, and expands to Germany.

  3. Licensed as a payment institution by Finansinspektionen, the permission it still operates on.

  4. Goes A2A-only, retiring the consumer wallet two years after the 2018 pivot to account-to-account payments began.

  5. São Paulo office opens and Pragmatic Solutions integrates Zimpler GO (October 12).

  6. The appellate confirmation of the Swedish operator book lands in February. Swish direct participation is announced (March 10) and goes live (September 11), Brazil grants the BCB payment-institution authorization (June 4) and direct Pix participation (November 3), and TrueLayer announces the acquisition (October 21).

  7. Bejoynd partnership lands (February 24), the TrueLayer acquisition closes with Finansinspektionen approval (March 3), and the ID+ commercial-impact figures publish (May 19).

Where they're pushing next

  • Brazil (own BCB authorization and direct Pix participation since 2025)
  • Denmark (first focus of the Feb 2026 Bejoynd partnership)
  • UK and wider EU through parent TrueLayer's network

Awards & recognition

Deloitte Sweden Technology Fast 50, ranked 3rd fastest-growing
win2018
GP Bullhound x Viva Technology, Europe's most promising scale-ups listing
shortlist2023
The company

Longevity and ownership

Switching vendors is expensive, which makes the company's staying power part of the purchase. What the contract says about your data decides how expensive an exit gets.

14 yrsTrack record
How it stacks up

Zimpler vs alternatives

Most buyers in this market shortlist three or four vendors long before they take a single sales call.

AttributeZimplerTrustlyBrite PaymentsVolt
Founded2012200820192019
Team120+900+160+202+
US marketRestrictedAvailableRestrictedRestricted
PricingOn requestOn requestOn requestOn request
Methods1+1+
Currencies13+
EMI / PI licensesSweden, BrazilSweden, UKSwedenUK, Poland
SettlementInstant over domestic instant rails, with balances visible in Volt Accounts since February 2026
Instant payoutsYesYesYesYes
Commercials

Settlement & commercials

Zimpler prices per deal, so exact figures land in the contract rather than on a public rate card.

Settlement terms are quoted on request. A2A push payments carry no chargeback exposure, and the direct Swish and Pix participations remove sponsor-bank intermediaries from those two rails.

The deal

Processing feeOn request

Money movement

Player payout timeSeconds
FX handlingCross-border SEPA payouts within the EU/EEA, plus Brazilian-real settlement through its own Pix participation

Onboarding path

  1. 1Go through the zimpler.com contact flow
  2. 2Contract with Zimpler AB (Stockholm) and clear its merchant KYB and AML onboarding
  3. 3Choose the route in: direct API with the hosted Zimpler flow, or the Pragmatic Solutions and Bejoynd BE Core connectors if you run those platforms
  4. 4Configure Zimpler GO and ID+ against your onboarding funnel, adding Swish for Sweden or Pix for Brazil where you operate
  5. 5Test the deposit and payout loops end to end, then go live with instant payouts on
Available as add-ons:Recurring Deposits for repeat-deposit flowsCross-border SEPA payouts within the EU/EEASwish supply to other PSPs on the back of the direct Getswish integrationParent-side TrueLayer products (Signup+, Verified Payouts, UK and EU rails), contracted separately
Request commercials
Working with them

Support & account management

You can't demo service before you sign, so what a vendor puts in writing is the only floor you can hold it to.

SLAUnder 1 hour average
Channels
Email